Policy & Security
Lisle Violin Shop values your business, and we respect your
right to privacy. We take measures to ensure that the sensitive information our
information we collect, why we collect it, and how we use the information we
What kind of
information do you collect?
We will ask you for your name, address, telephone number,
and email address if you purchase items online, or if you purchase larger items
in one of our stores. We will collect credit or debit card information for
payment for orders made in stores or online.
We will also collect this information if you wish to manage
your instrument rental account online.
Renters must be able to provide a state-issued
identification card, date of birth, and personal
references* in addition to the information listed above.
*Your personal information is always kept private.
Customers who elect to have their rental payments automatically drafted from a
credit or debit card through our Autopay Option will not need to pay a deposit. For those who select the monthly statement option, we require
a deposit. The deposit is equivalent to two months’ rental payment,
it will be included in your initial charge.
Why do you collect
Some personal information must be obtained in order to
provide certain services requested by our customers. Online purchases and
certain purchases made in our shops may require information in order to
activate any warranties, if applicable.
Rentals and other revolving charge accounts are treated as
extensions of credit, which require certain valid forms of identification to
protect our customers and prevent fraud and unauthorized transactions.
Do you share this
Lisle Violin Shop will never sell or share your information
with third parties for marketing purposes.
How do you protect
the information you collect?
The information you provide us with
online via our order forms is protected with 128-bit Secure Sockets Layer (SSL)
encryption. This level of encryption is the highest available in the industry. The
same technology is used to secure our in-store database. Sensitive information, such as credit card
numbers, is immediately unavailable to view after your order has been
processed. The information you provide us with in stores is also physically
safeguarded. Any documents containing personal information are securely stored
and only accessible by authorized employees.